Score80 Privacy Policy

1. What Information We Collect

When you register with score80, you provide certain essential information that is necessary to operate the platform. The different types of data we collect are described below.

Account Information: At the time of registration, we collect your name, email address, mobile number, date of birth, and your chosen password. For identity verification, we may also request your National ID or passport details, as required under Bangladeshi regulations. This information is used solely to verify your account and ensure its security.

Device & Browser Information: The IP address, operating system, browser type, and version of the device you use to access the platform are logged automatically. This information helps improve the user experience and detect suspicious login activity. When using our mobile app, your device ID may also be collected.

Payment & Financial Information: To facilitate deposits and withdrawals, we collect Bangladesh mobile banking details (bKash, Nagad, Rocket) and bank account information. All financial transactions are conducted in BDT and payment information is stored in encrypted form. Full card numbers and bank PINs are never collected or stored.

Usage Data: We retain statistics on which games you play, how much time you spend, which bets you place, and which features you use most. This data is used to personalize your experience and to monitor responsible gaming behavior.

2. How We Use Your Data

Score80 uses collected data solely for specific, legitimate purposes. Your information is never used for unnecessary or unauthorized ends.

• Account Management & Verification: To verify your identity and maintain the security of your account.
• Payment Processing: To process deposit and withdrawal transactions and prevent financial fraud.
• Customer Support: To resolve your complaints and inquiries and to provide effective support.
• Personalized Experience: To analyze your preferences and deliver relevant bonuses, game recommendations, and offers.
• Legal Compliance: To comply with applicable laws and regulations in Bangladesh, particularly Anti-Money Laundering (AML) guidelines.
• Responsible Gaming: To identify signs of problem gambling and provide support to users when needed.
• Platform Security: To detect and prevent suspicious activity, hacking attempts, and fraud.

We never sell your data to third parties for marketing purposes. You can unsubscribe from score80 promotional messages at any time.

3. Cookies & Tracking

Score80 uses cookies and similar tracking technologies to keep the platform running smoothly and improve the user experience. Cookies are small text files stored in your browser that make your next visit more seamless.

We use the following types of cookies:

• Essential Cookies: These are essential for maintaining login sessions, security verification, and core platform functionality. Disabling these cookies may prevent the platform from working properly.
• Performance Cookies: Used to analyze page load speed, error reports, and usage statistics — helping us improve the quality of the platform.
• Functionality Cookies: Used to remember your language preference, display settings, and other personalized configurations.
• Analytics Cookies: Helps analyze user behavior to improve the platform's content and design.

You can disable or delete cookies at any time through your browser settings. However, turning off essential cookies may cause certain platform features to stop working. On your first visit, we will inform you about cookie consent.

4. Data Storage & Security

Score80 follows internationally recognized security practices to protect your data. All information stored on our servers is secured with SSL/TLS encryption, and firewalls along with access controls are maintained to prevent unauthorized access. Regular security audits and penetration testing are conducted to identify and address system vulnerabilities.

Your password is never stored in plain text — we use strong cryptographic hashing instead. Payment information is processed in compliance with PCI-DSS standards, ensuring the highest level of financial data security. If suspicious activity is detected, our system automatically activates account protection measures.

Regarding data retention: information for active accounts is kept for as long as the account remains open, and for a legally required period after closure. Financial transaction records are retained for a minimum of five years in accordance with Bangladesh's financial regulations. Data that is no longer needed is securely deleted after the applicable retention period.

5. Sharing Data with Third Parties

Score80 never sells your personal data to third parties for commercial purposes. However, limited data may be shared with trusted partners as necessary to operate the platform.

• Payment Processors: Necessary financial information is shared with authorized payment gateway providers to process transactions. These partners may only use the data for the specific service they are performing.
• Game Providers: Only the minimum necessary data is shared with licensed game software providers to ensure uninterrupted delivery of gaming services.
• Legal Authorities: If required by a valid order from a Bangladeshi court or government authority, information may be disclosed in accordance with the law. In such cases, we provide only the specific data requested.
• Fraud Prevention: Industry-standard third-party verification services may be used to help prevent fraud and money laundering.

All third-party agreements include strict data protection clauses, and those parties are required to comply with score80's privacy standards. If you have any questions about how data is shared, please contact our support team.

6. User Rights

Score80 believes you should have full control over your own data. Below are your key rights, which you can exercise at any time.

• Right of Access: You may request a copy of all data we hold about you. We are committed to responding to your request within 30 business days.
• Right to Rectification: If any of your information is inaccurate, you may request a correction. Many details can be updated directly from your account settings; for more complex changes, please contact our support team.
• Right to Erasure: In certain circumstances, you may request the permanent deletion of your account and associated data. However, some financial records may need to be retained for a specified period due to legal obligations.
• Right to Restrict Processing: You may request that your data be used only for specific purposes — for example, opting out of marketing communications.
• Right to Data Portability: You may request an export of your data in a commonly readable format, making it easy to use on other platforms.
• Right to Object: You have the right to object to certain processing activities and to request a review of automated decisions.

To exercise any of these rights, please contact our support team. Once your identity has been verified, we will process your request as quickly as possible. If a request is declined, we will provide a written explanation.

7. Policy Updates & Contact

Score80 reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you via your registered email or mobile number and display a clear notice on the platform. The date of the latest update will always be shown at the top of this page.

Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account and discontinue use of the service. We recommend reviewing this policy regularly to stay informed.

For any privacy-related questions, concerns, or requests, please contact our data protection team. Our support team is available 24/7. You can also visit our FAQ page for answers to common questions.